Companies should hands-down take any and all complaints seriously and follow careful steps to dealing with them. One step is to invest in regional insurance coverage including a Carmel Business Owner Policy to protect against legal liabilities. But another step is to ensure your employees you are taking all complaints seriously, thus bolstering transparency. The intention is reduce the likelihood of a lawsuit while also reassuring your employees they can trust you. Here are some basic ways in which a harassment complaint should be handled from the top-down.